Terms and Conditions
TERMS & CONDITIONS: ALL ORDERS ARE AUTOMATED, ONCE YOU PLACE YOUR ORDER IT GETS PUSHED TO PRODUCTION. IF ANY FURTHER CHANGES ARE NEEDED BE SURE THAT THOSE CHANGES ARE CLEARLY MARKED OR EXPLAINED IN NOTE SECTION DURING CHECKOUT. WE WILL NOT BE HELD RESPONSIBLE FOR ANY ERRORS YOU MAY DISCOVER OR ANY CHANGES YOU MAY REQUIRE AFTER WE HAVE RECEIVED YOUR ORDER AND PRODUCTION HAS BEGUN. WE DO NOT SPELL CHECK!
It is your responsibility to carefully inspect the proofs/virtual proofs you designed for errors and/or omissions in spelling, design, size or color. All images, text, font, size, color and placement displayed are approximations and may not be exact to final production.
CANCELLATIONS: All products are made to order, All sales are final. We do not accept returns on any custom products for refund, credit or exchange. The system is automated and we cannot accept cancellations or changes once orders are received.
Minimum: If an order is less than (10 badges-Big & Mid) (50 Mini badge lapel pin) order will be automatically voided. You will have to resubmit new order with the minimum.
PRODUCTION TIME: Are always approximates, production time may vary from order to order. (Orders can take approximately 15 days to make mould (business days) approximately 21 days for production (business days) for new or repeat orders. WE CAN NOT GUARANTEE these dates, as these are approximate dates. Please allow additional time for shipping. Since badges are hand made there is no option to rush production. (Unfortunately because of COVID-19 government restrictions and supply chain issues, we CAN NOT GUARANTEE PRODUCTION TIMES) Please order a head of time.
All images /artwork are the property of Owl Badges, images from our website may not be resold/used on any advertisement, websites, business cards, etc., until purchased or written approval by Owl Badges management. Owl Badges may use this/all any designs generated on our website for marketing and promotions.
All orders are shipped from within the United States to customers final destination except for international orders. Which maybe shipped from relevant processing countries. Customers are responsible for any taxes, duties or import fees of their respective countries.
Improper use of badge attachments may result in damage of attachment or badge.
Custom Seals: Some seal designs may be too intricate for soft/hard enamel. We will use our discretion if seals may need to be offset printed.
LAW ENFORCEMENT AGENCIES: Proof of credentials are required for all law enforcement agencies purchases. You must submit any documents and proofs that may be required. Impersonating a law enforcement agency/officer is a state and federal crime.
Orders placed in California will pay their respective state and local taxes.
By proceeding with this order, you confirm that you have read, consent and agree to the Owl Badges Terms and Conditions. You are authorized to order on behalf of your organization or law enforcement agency and will submit any documents and proofs that may be required.