Frequently Asked Questions

• How long does it take to receive my custom flex badges?

  he turnaround time for custom flex badges typically depends on the complexity of your design and order size. Once you place your order and approve the proof, we aim to ship your badges as quickly as possible, generally within 4-6 weeks. For urgent requests, we also offer expedited shipping options to ensure you receive your badges when you need them.

• Are there any minimum order requirements for flex badges?

  Yes, at Owl Badges, we have a minimum order of 10 badges requirements for custom flex badges. This flexibility allows law enforcement agencies and public service organizations to order exactly what they need, making it easier to manage budgets and requirements.

• Can I see a proof of my badge design before ordering?

  Yes, absolutely! After you upload your design and specify your customization details, we will send you a proof for review and approval before production begins. This step ensures that you are completely satisfied with the layout, colors, and text of your custom flex badge, allowing for any necessary adjustments before finalizing your order.

• What payment methods do you accept for flex badge orders?

  Owl Badges accepts a variety of secure payment methods to make your ordering process as convenient as possible. You can choose from major credit cards, or purchase orders through your department. Our platform ensures that your financial information is protected during the transaction, giving you peace of mind while placing your order for custom flex badges.
• What file formats can I use to upload my custom flex badges design?

  You can upload your custom flex badges design in file formats of JPEG and PNG. If you have questions about specific formats, our support team is ready to assist you.

• How do I choose the right badge type and size?

  After uploading your design, you will be prompted to select your preferred badge type and size. We provide detailed descriptions and images to help you make an informed choice.

• Can I edit my design after uploading it?

  Yes! After you upload your design, just indicate the adjustments you need. Once you’ve placed your order, we will email you a proof for your review and approval before moving it into production.

  

• What if I need help during the upload process?

  If you need assistance while uploading your custom flex badges design, our live chat support team is available to guide you through every step of the process.

• Is there a limit to how many designs I can upload?

  There is no limit to the number of designs you can upload. You can create multiple custom flex badges for your law enforcement agency as needed.

• Can I convert my metal badges to custom flex badges?

  Yes! You can convert your existing metal badges to custom flex badges. Our team will work with you to create a flexible version that maintains the design and integrity of your original badge.

• Can I convert my patches to custom flex badges?

  Absolutely! If you have patches that you’d like to transform into custom flex badges, we can assist you in that process. Our customization options allow for a seamless transition from patches to high-quality flex badges.

• Can I add Velcro to the back of flex badges?

  Yes! You can add Velcro to the back of your custom flex badges. This feature allows for easy attachment and removal, making it convenient for law enforcement personnel to wear their badges as needed.

• What materials are used to make flex badges?

  Flex badges are made from high-quality rubberized materials that are durable and withstand wear and tear. This ensures that they maintain their integrity and appearance over time.

• Are flex badges comfortable to wear?

  Absolutely! The lightweight and flexible design of flex badges reduces bulkiness, making them comfortable to wear for long periods, which is essential for daily use by law enforcement personnel.