Privacy Policy
Privacy Policy
Privacy Policy for Owl Badges
Introduction
Welcome to Owl Badges (owlbadges.com). At Owl Badges, we specialize in custom badges, patches, and security identification products. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you use our website or services.
Information We Collect
When You Place an Order
When you place an order for custom badges, patches, or other security identification products, we collect necessary information to fulfill your order, including:
- Name and contact details
- Billing and shipping information
- Design specifications and requirements
- Payment information (processed securely through our payment processors)
When You Browse Our Website
- Cookies: We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic.
- Log Data: We automatically collect information sent by your browser, including your IP address, browser type, pages visited, and time spent on our site.
- Comments: If you leave comments on our blog or product pages, we collect the data shown in the comments form, including your IP address and browser user agent string to help with spam detection.
When You Contact Us
Information submitted through contact forms, email, phone, or live chat is used solely for communication purposes related to your inquiries about our security badge and identification products.
How We Use Your Information
We use your personal information to:
- Process and fulfill your orders for custom badges and identification products
- Provide our 2-year warranty service on custom badges
- Communicate with you about your order status and design requirements
- Send you design proofs for approval
- Process payments and prevent fraud
- Improve our website and customer experience
- Respond to your inquiries and provide customer support
- Send you promotional materials about our products (if you’ve opted in)
Data Sharing and Protection
Who We Share Your Data With
We do not sell your personal information to third parties. However, we may share your data with:
- Trusted third-party service providers who assist us in operating our website, processing payments, and fulfilling orders
- Shipping partners to deliver your custom badges and products
- Legal authorities if required by law
How We Protect Your Data
We implement appropriate security measures to protect your personal information, including:
- Secure payment processing
- Encrypted data transmission
- Regular security assessments
- Limited access to personal information within our company
How Long We Retain Your Data
- Order information is retained for as long as necessary for tax and business record purposes
- Account information is maintained until you request its deletion
- Communications are stored as long as needed to provide customer service
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data where appropriate
- Export your data in a portable format
- Opt out of marketing communications
- Lodge a complaint with a supervisory authority
To exercise these rights, please contact us using the information provided at the end of this policy.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience. Types of cookies we use:
- Essential Cookies: Required for core website functionality
- Preference Cookies: Remember your settings and preferences
- Analytics Cookies: Help us understand how visitors interact with our website
- Marketing Cookies: Used to deliver relevant advertisements
You can manage cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update our Privacy Policy periodically. Any changes will be posted on this page, and if significant changes are made, we may notify you via email or a prominent notice on our website.
Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us:
